If you manage hiring in hospitality—whether in hotels, restaurants, resorts, or event venues—you already know the struggle.
High turnover. Seasonal spikes. No-shows.
It feels like you’re constantly refilling the same roles, over and over again.
And let’s not even start on the chaotic spreadsheets, delayed follow-ups, and the stress of losing great candidates because you couldn’t respond fast enough.
But here’s the thing—you can make hospitality hiring easier, faster, and more reliable. You just need the right tools in place.
That’s where a specialized Applicant Tracking System for hospitality comes in. It helps you streamline recruitment, reduce turnover, and fill roles faster—without the usual admin headaches.
Let’s dive in.
Why Hospitality Businesses Need a Specialized Applicant Tracking System
1. You Face Constant Hiring Pressure
Hospitality businesses are always hiring. Whether it’s front desk staff, kitchen crews, or housekeeping teams—you need people fast. A hospitality Applicant Tracking System speeds up job posting, candidate screening, and communication.
2. High Turnover and Seasonal Spikes Are the Norm
According to industry reports, hospitality turnover rates can reach up to 74%. A specialized Applicant Tracking System helps you manage high volumes of applicants and keeps your talent pipeline full.
3. You Need Multilingual and Mobile-Friendly Solutions
Many hospitality candidates apply on the go, and in multiple languages. Your hiring system needs to support mobile applications and multilingual job postings to reach the right talent.
4. You Juggle Multiple Locations and Shifts
Whether you run one hotel or a chain of restaurants, a centralized Applicant Tracking System helps you manage roles across different locations and shifts without losing track.
Key Features of an Applicant Tracking System for Hospitality
| Must-Have Feature | Why It Matters for Hospitality Hiring |
| High-Volume Management | Handles bulk hiring during seasonal peaks. |
| Multilingual & Mobile-Friendly Applications | Reaches a wider, on-the-go workforce. |
| Shift & Location Management | Coordinates staffing across venues. |
| Automated Candidate Communication | Keeps candidates engaged and informed. |
| Simple Screening Tools | Speeds up shortlisting and decision-making. |
| Turnover Tracking & Reporting | Helps you monitor and improve retention. |
📊 Recent technological advances in hospitality HR systems have shown that AI-powered recruitment tools can significantly reduce time-to-hire and improve candidate engagement.
For example, this IEEE study on AI-based recruitment tools highlights how automation and smart filtering capabilities can transform high-turnover industries like hospitality by optimizing applicant screening and communication processes.
How It Compares with Other Industry Solutions
| Industry | ATS Focus |
| Hospitality | High turnover, multilingual support, shift management |
| Manufacturing | Shift scheduling and seasonal hiring |
| NHS and Health Care | Compliance and safeguarding |
| Recruiting Agencies | High-volume placements and client management |
| Government & Councils | Fair hiring and auditability |
| Financial Services | Credential verification and compliance |
| Legal | License tracking and confidentiality |
Want to see how other industries manage hiring? Check out our complete ATS industry guide.
Real-Life Example: How a Hotel Group Improved Hiring with an Applicant Tracking System
Let’s meet Seaside Hotels, a chain of 10 beachfront properties struggling with high turnover and chaotic seasonal hiring.
| Before Using an Applicant Tracking System | After Implementation |
| Dozens of untracked CVs in inboxes | Centralized candidate management system |
| Manual shortlisting | Automated filtering based on job criteria |
| Slow candidate follow-up | Instant email and SMS communication |
| Language barriers with applicants | Multilingual job postings and applications |
| No insight into turnover rates | Real-time retention reporting and analytics |
By adopting a hospitality-specific Applicant Tracking System, Seaside Hotels cut time-to-hire in half, reduced candidate drop-off, and filled seasonal roles faster than ever before.
Why Hotels and Hospitality Brands Trust the Discovered Applicant Tracking System
Let’s face it—seasonal hiring surges, high turnover, and multilingual candidates make hospitality recruitment one of the toughest in any industry. That’s why the Discovered Applicant Tracking System was designed with hospitality-specific challenges in mind.
✅ Keep Your Hiring Moving, Even in Peak Seasons
Did you know that up to 89% of candidates abandon applications when hiring takes too long? The Discovered Applicant Tracking System helps you keep talent engaged, even when you’re hiring at scale across multiple properties or outlets.
With automated job postings, real-time candidate tracking, and bulk communication tools, your team can fill roles faster without sacrificing quality.
✅ Built for Fast-Paced, High-Volume Hospitality Hiring
The Discovered Applicant Tracking System helps you:
- Post open positions across multiple job boards in seconds
- Pre-screen hundreds of candidates instantly using custom filters
- Support multilingual job applications to reach diverse talent pools
- Coordinate interviews and shift scheduling without the back-and-forth
- Track turnover rates and hiring performance with built-in reporting
✅ Everything in One, Easy-to-Use Platform
With the Discovered Applicant Tracking System, you can:
- Manage job ads, applications, interviews, and hires from one dashboard
- Collaborate with your hiring team across all locations and departments
- Build a better candidate experience with automated messaging and status updates
- Streamline employee referrals, saving time while tapping into your network
“The platform has streamlined all the applicants that come in. We’re able to organize them and see what stage they’re at. It saves us tons of time.”
— David, Specialty Veterinary Pharmacy
✅ Recognized by Industry Leaders and Trusted Across Sectors
The Discovered platform is trusted by companies across industries and proudly recognized by:
- Capterra
- TrustPilot
- Software Advice
- SHRM Recertification Provider
And because we continually improve based on client feedback, you can count on Discovered to keep your hiring process fast, fair, and efficient, no matter how big your team grows.
Related Resources You Might Find Helpful
- Applicant Tracking System for Manufacturing
- Applicant Tracking System for NHS
- Applicant Tracking System for Recruiting Agencies
- Applicant Tracking System for Government and Councils
- Applicant Tracking System for Health and Social Care
- Applicant Tracking System for Financial Services
- Applicant Tracking System for Legal
Frequently Asked Questions (FAQs)
Why does hospitality need a specialized Applicant Tracking System?
Because hospitality hiring is high-volume, fast-paced, and multilingual. A general ATS often doesn’t meet these needs.
Can it handle multiple locations and shifts?
Absolutely. A hospitality Applicant Tracking System helps you manage roles across multiple sites and coordinate shift-based staffing.
Is it mobile-friendly for candidates?
Yes. It provides mobile-optimized application forms, making it easy for candidates to apply on the go.
How does it help reduce turnover?
It helps you track turnover rates, identify trends, and improve retention by building a better candidate experience.
Is it suitable for both small businesses and large hotel chains?
Yes. The right Applicant Tracking System scales with your business, whether you run one restaurant or a global hotel brand.
Final Thoughts
Hiring in hospitality doesn’t have to feel like a race against time. With the right Applicant Tracking System for hospitality, you can fill roles faster, reduce turnover, and deliver a great candidate experience—all while keeping your team sane.
Schedule a free demo with our Applicant Tracking System experts to dive into how our AI-powered solution can enhance your hiring strategy.
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